Frequently Asked Questions

Scheduled delivery, Same Day Delivery or local collection

With 24 hours if you choosse next day delivery service

yes we offers same day repairs, please get in touch through our live chat by phone or email

We travel up to ten miles from Stoke On Trent, Please contact us if you live just out the area

Yes our repairs are Are your repairs guaranteed? and all parts come with a 12 month manufacturer’s warranty

Online, Phone, payment on delivery local delivery only), payment on collection from our stores,.
Longton or Fenton

Buying online is total safe, we use SSL certificate enables an encrypted connection.

Through the website, over the phone, or visit one of our stores, (location can be found top and the bottom of the website)

Cancel by giving us a call or use our live chat, (please have your order number ready)

you do not need an accoun to place an order, but we recommed creating account to track your order and for support.

You will receive a tracking number shortly after you order is placed, or you can check your account area.

yes you can return your product please get in touch, by email or your account area

Cant find the answer to your question please Contact us We’re Here to Help!

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